Your Privacy Is Our Responsibility
Every piece of your personal information on the abjee platform is protected under SSL encryption and strict security policies — your trust is our foundation.
Privacy Policy Introduction
This Privacy Policy ("Policy") sets out our commitment regarding the collection, storage, processing, and disclosure of personal information of every individual ("User" or "you") who uses abjee's website and services.
abjee is a trusted online betting and casino platform in Bangladesh. We believe you should have full control over your personal information. Complying with the terms described in this Policy is our primary responsibility.
By using this platform, you are considered to have agreed to all the terms of this Privacy Policy. If you disagree with any term, please refrain from using our services and contact us at [email protected].
1. What Information We Collect
1.1 Account Information
When registering an account on abjee, you provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred language and currency (Bangladeshi Taka)
1.2 Identity Verification Information
For the Know Your Customer (KYC) process and the security of financial transactions, we collect:
- Copy of national ID card or passport
- Proof of address (utility bill or bank statement)
- Payment method details (bKash, Nagad, Rocket, or bank account)
1.3 Automatically Collected Information
When you use abjee, the following information is collected automatically:
- IP address and device information
- Browser type and version
- Time and date of website access
- Pages visited and navigation patterns
- Cookie and session data
1.4 Transaction Information
We securely store a record of every financial activity you carry out:
- Deposit and withdrawal history
- Betting and gaming activity logs
- Bonus and promotion usage
- Win and loss records
2. Purpose of Using Your Information
abjee uses the information it collects only for defined and legitimate purposes. The main reasons for our use of your information are described in detail below:
2.1 Account Management
Your information is used to create, verify, and manage your account. This includes ensuring login security, password recovery, and account protection.
2.2 Payment Processing
Your information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to ensure the accuracy of financial transactions.
2.3 Security & Fraud Prevention
Your information is analysed to detect and prevent fraud, money laundering, and illegal activity. This protects the security of your account and funds.
2.4 Customer Support
Our 24/7 live chat and email support team uses your account and transaction information to resolve your issues quickly.
2.5 Service Improvement
abjee analyses user experiences to improve the platform's performance. Your usage patterns help us understand which services need further improvement.
2.6 Legal Compliance
Information is used and retained where necessary to comply with applicable laws, regulations, and court orders.
3. Information Disclosure & Third Parties
abjee does not sell your personal information to third parties. However, limited information may be shared in certain circumstances:
3.1 Payment Providers
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners. These partners have their own privacy policies and may not use your information for any other purpose.
3.2 Technology Service Providers
Selected technology partners are given limited access to information to operate our platform. We have strict data processing agreements in place with all such partners.
3.3 Legal Authorities
Information may be provided in compliance with applicable law in response to court orders, valid requests from investigative agencies, or other legal obligations. In such cases, we supply only the minimum information required.
3.4 Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred to a new entity. You will be notified in advance, and the terms of this Privacy Policy will remain in effect.
4. Data Security Measures
abjee uses industry-leading security technology to protect your information. Our security framework is as follows:
4.1 Encryption Technology
SSL encryption technology is used on our website and application. As a result, all information exchanged between your browser and our servers is completely secure and encrypted. No third party is able to read this information.
4.2 Access Control
Access to your information is restricted to authorised personnel only. Each staff member is granted role-based access and their activity is monitored at all times. All access logs are stored securely.
4.3 Secure Password Storage
Your password is never stored in plain form. We protect passwords using industry-standard hashing algorithms, so no member of our staff can know your password.
4.4 Regular Security Reviews
Our security team regularly tests system vulnerabilities and applies necessary updates. Our gaming systems are also reviewed periodically to ensure fair play.
5. Cookie Policy
The abjee website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, ensure security, and save your preferences.
5.2 Analytics Cookies
We use analytics cookies to improve our services. These cookies collect information anonymously and do not identify you personally.
5.3 Functional Cookies
These cookies are used to save your language preferences, session timeout settings, and other personalised preferences.
5.4 Cookie Controls
You can disable cookies at any time from your browser settings. However, disabling essential cookies may limit some website functionality.
6. Data Retention Period
6.1 Active Accounts
We retain all your information for as long as your account remains active. Transaction records and gaming history are kept long-term as financial records.
6.2 Closed Accounts
Even after an account is closed, information required to meet legal and regulatory obligations is retained for a set period. Once that period has passed, the information is securely deleted or anonymised.
6.3 Data Deletion Requests
To request deletion of information that does not need to be retained beyond specific legal and regulatory obligations, you may contact us at [email protected]. We will process your request as quickly as possible.
7. Your Rights
As a user of the abjee platform, you have the following rights regarding your personal information:
7.1 Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a summary of your information.
7.2 Right to Rectification
If there are any inaccuracies or errors in your information, you have the right to have them corrected. This can be done through your account settings or by contacting us directly.
7.3 Right to Erasure
You have the right to request deletion of information that is no longer necessary beyond legal obligations.
7.4 Right to Object to Processing
In certain circumstances, you have the right to object to the processing of your information. In particular, you may opt out of marketing communications at any time.
7.5 Right to Data Portability
You have the right to receive your information in a structured and commonly readable format. Processing this request may take some time.
7.6 Right to Withdraw Consent
If you have previously given consent for any processing of your information, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.
8. Protection of Minors
8.1 Age Restriction
abjee's services are intended only for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed during account registration.
If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be cancelled. Parents or guardians may report any concerns about their child's information to [email protected].
9. Policy Changes
9.1 Notice of Changes
abjee reserves the right to change, update, or revise this Privacy Policy at any time. For significant changes, we will publish a notice on our website and notify you at your registered email address.
9.2 Effect of Changes
The revised Policy will take effect from the date of publication. Continuing to use abjee after the changes will be considered your acceptance of the revised Policy. We therefore recommend checking this page regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the abjee support team. Our team is available 24/7 to assist you.
For a Faster Response
When emailing about a privacy matter, write "Privacy Request" in the subject line of your email. This helps our team identify and respond to your matter more quickly.
abjee is always committed to ensuring the protection of your personal information.
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